Taking Customer Feedback and Making it Actionable
Join us as we discuss how to collect and create actionable insight from customer data so you can improve your customer engagement.
Hear from Neil Costello (UK Marketing Director, Lowell), Thomas Allder (Customer Director, Vanquis Bank), Lisa Hulme-Vickerstaff (Customer Insight Manager, Lowell), and Gillian McLaughlin (Head of Engagement Strategies, Standard Life) as they discuss:
- Accelerating digital transformation – How can you reap the rewards of modernizing your platforms?
- Collecting & creating actionable insight from customer data – What can brands do to appropriately collect, analyze and create actionable insights from their digital intelligence?
- Improving customer engagement
- Optimizing personalization – How are companies leveraging digital intelligence to improve personalization?
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